Plan your visit

Princesshay is open and we look forward to welcoming you. As an outdoor scheme there are large public spaces for shoppers to enjoy. We want everyone to feel safe and welcome while shopping with us.

We ask all visitors to the centre to continue to respect other people’s space and to remember that some stores, cafes and restaurants may request that you continue to follow specific guidance, use face coverings, or limit entries. Please respect these requests for the wellbeing of staff and other visitors.

Government advice continues to recommend a face covering while in crowded areas. We recommend bringing a face covering with you in case it is required for your visit. For the latest Government Guidelines please click here.

The core trading hours are linked from the button. Please check with any specific stores and restaurants you plan to visit before making your trip.

Please be aware that Exeter Underground Passages remains closed.

We want to reassure you that the wellbeing of our staff and visitors is our priority. We continue to follow measures at Princesshay including:

  • An enhanced cleaning regime including the regular cleaning of all key touch points 
  • Our teams are following a strict personal hygiene regime including regularly washing hands
  • Hand sanitiser station available onsite

If you have any concerns, we recommend you contact the stores you wish to visit ahead of travelling and consider visiting away from peak times. Retail stores are generally quietest before 11am and after 4pm.